We will be performing a scheduled upgrade of PostgreSQL from version 13 (End of Life) to version 14 to ensure continued supportability, security, and system stability.

Maintenance Window
Date: April 8, 2026
Time: 03:00 AM EST (01:30 PM IST)

Estimated Duration

• Database upgrade: 1 hour
• Post-upgrade validation and testing: 1 hour
• Total expected downtime: 2 hours

Impact

• Database services will be temporarily unavailable during the maintenance window
• Dependent services may experience interruptions

Timeline Handling & Mitigation

• Most schedules (15-minute, 30-minute, hourly) will automatically resume in the next cycle after the upgrade
• Daily schedules will be manually re-triggered as a precaution to avoid missed backups
• Impacted customers have been identified, and timelines will be re-triggered based on priority, with special focus on daily schedules

Post-Upgrade Activities

• Comprehensive validation and testing will be performed to ensure system stability
• Any missed timelines during the maintenance window will be reviewed and addressed to prevent backup gaps

We appreciate your understanding and support during this maintenance activity.